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The Competence Institute
Mastering the Fundamentals for Business Success
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Unlock the rhythm of success with Bob Bolt, a maestro in both the spheres of business and music, as he shares his harmonious approach to mastering new skills and knowledge. Striking a chord, Bob's narrative reveals the power behind understanding the intricate symbols and terminology that resonate across disciplines, from musical notation to mathematical equations. His simple story of helping a peer navigate the complexities of a math problem underscores how a solid grasp of foundational concepts can amplify one's ability to learn and grow, no matter the subject matter.
Dive deep into the business world, where comprehending the basics like food cost percentage and gross profit isn't just helpful—it's essential. Bob explains how he has adapted to the ever-changing technological landscape, from the early days of spreadsheet wonders like Microsoft Excel to contemporary digital advertising platforms like Facebook Ads Manager. Persistent education and a canny understanding of these tools are instrumental in fine-tuning operations and setting the stage for entrepreneurial triumph.
Finally, join us behind the counter of my submarine sandwich shop for a taste of how digital training resources are revolutionizing employee education. With an app that dishes out precise instructional videos, my team ensures every sandwich is a performance worthy of applause. Whether you're an entrepreneur or a creator at heart, this episode offers the sage wisdom of embracing technological advancements to stay in tune with the evolving demands of business and personal development.
Access our FREE special report 'How to Learn Anything'!
Click here now for instant access.
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Hello everyone and welcome to another episode of the Competence Institute podcast. This week I am very excited to have a special guest with us, Mr Bob Bolt. He has been a business person for a long time, very successful in life and has used study technology extensively, as well as The Way to Happiness. So we're gonna talk about that today and see what he has to say and tell us about that. Hi, Bob! (Bob: Ryan, how are you today?) I'm doing great, thanks! Thank you for being with us.
Bob Bolt:Oh, this is fun. Yes, I'm happy to talk about the study technology.
Ryan Kimball:Awesome, great. So I'd like to start out with just a little bit about your background and yourself and who you are and how you relate to the study technology.
Bob Bolt:I've been in - you mentioned - I've been in business for a long time, so I own a restaurant in the local Buffalo, New York area and I've owned it - Are you ready?
Bob Bolt:I've owned it for 42 years. (Ryan: Wow, I didn't realize that.) Yeah, since 1981. It freaks me out a little too. But when it comes to the study technology, I was introduced to it before I bought my business and I used it to help me learn different things with music because my background before being a restaurant owner, I actually worked in the restaurant business, but I didn't own one. But I was a musician and I played drums. I played percussion in high school and being able to have a study technology just to learn music or any field of life was important. So it goes - it predates my business experience knowing about how to learn. I had that background initially.
Ryan Kimball:Neat! That's so cool. I didn't know that about you at all, so very cool. (Bob: Yeah!) Just curious - you were into music and you said you used the study technology a bit for that. What did you use it for, more specifically?
Bob Bolt:Specifically, if someone doesn't understand music and doesn't - especially reading charted music, right? Like, I could play the drum set and read a drum set part on a piece of music. Now, where study technology comes in is, if you don't, boy, we're getting into the nitty gritty. But if you don't understand all those little symbols and things that are on a staff of music, first of all, what the lines mean, what these symbols on the end mean, there's symbols galore in music and - just, if you don't understand a word, you don't understand a word. It's easy. There's a word. I don't know what that means, but symbols are - people, it's the same thing with symbols. If you don't understand what the little clef thing is and you don't understand what the note is or the time signature, and here I'm spitting out terms, but you have to know that stuff or you'll be lost. You'll be lost. I'll give you - can I give you an example from earlier in my life? (Ryan: Yeah, absolutely.)
Bob Bolt:I was sitting in a class - it was a math class - next to a girl and we were supposed to work on our assignment. And I'm sitting there and I look at her and she looks blank and lost. She's looking at the paper and has no clue, right? And I looked over and I said, do you want some help? And she looked at me and nodded her head sheepishly, yeah, yep. And so I said to the professor or teacher, I said can I slide over and work with her? And he goes, yes. So I go over to her and I look at a formula in front of her and I see the various symbols in the formula and one of them - if you understand math and I hope, depending on who's listening to this, they understand math. If they don't, in a formula you can have parentheses like you do in an English sentence. Right, and I said, so - I said to her - I go, let's start with basics, because to me that's where you have to start on any subject. (Ryan: Right.) I go, these things are like parentheses in common writing. Do you know what those do? And this girl is really cute and she looks, she shook her head and, nah - nope, I go. Okay, so here's the thing you have to - and so, basically, I went over and cleared up with her what those symbols mean in a math formula and then in the end she could do a simple formula, because she knew that you had to figure out what was in the parentheses first, and I don't wanna confuse people who are listening if you don't know math, but that's just a simple example from my education days of using study technology just to help someone. But what was I doing? I was helping her clear up something she didn't understand. She had a symbol, a thing, and it was like - and she couldn't do anything because she was stopped right at that point. So that's a simple example.
Bob Bolt:And then music - I went over that - and then there's other things in music too. It was like, when you study music - one other comment on this is there's lots of instruments, right, and you can read about an instrument or this or that and you're like what is that? What is that instrument, right? So sometimes it helps to get to go see it, physically see it, or see a picture of it, or somebody could at least explain it to you. Have you ever seen that thing with a long thing that slides out, in and out? That's a trombone. You know what I mean? Oh, that's a trombone, where the thing slides. Yeah, I've seen those! But a picture is better, or the actual thing is even better. And that's just another example of how you can help understand something. And then, that way, music, because music, oh my gosh, there's so many - what's a clavichord?
Bob Bolt:What's a - what's the difference between a clavichord and a harpsichord?
Bob Bolt:You know what I mean.
Bob Bolt:It's like a piano a little bit, but it's not really a piano, and then you have to see it, listen to it, so you can understand.
Ryan Kimball:It makes sense - makes a lot of sense. Cool, great examples. Thank you. (Bob: Yep.) Yeah, and also, obviously, we wanted to talk to you about your journey as a business person and as a business leader. I know you're a leader in the community where you live and you mentioned how long you've been in business and successful at it, so I wanted to ask you about how have you integrated different learning and study techniques that you know to enhance these skills as a leader and in your decision-making processes as a business person?
Bob Bolt:That's a heck of a question, Ryan, but for me, I look at different things I do and as a business owner, you have to understand basic things. Right, I own a restaurant. How do you figure out your food cost? What elements do I have to do, you know? So you go to a webinar or a seminar or something.
Bob Bolt:Back when I started, there were no webinars, there was no internet, there was no cell phone. So you went to a seminar or a thing or someone taught you, and sometimes it could be daunting because they're using terms to describe food cost percentages and gross profit and all this other stuff. And I remember distinctly - because I bought my business in 1981, I was introduced to study technology around 1973, 74. And I remember consciously thinking, wait, what's the gross profit thing? What's that? Well, you have all your sales and what's your gross profit? So I had to clear that up and for people who are confused, you have your total sales, you do. Your gross profit is what's left after you pay your key expenses like food, paper costs and labor, right, and then what's left that's gross profit to pay everything else your insurance, your whatnot.
Bob Bolt:So right in the beginning, I was looking at those terms and I knew I had to understand them if I was gonna figure out how to run a restaurant successfully and have it make money, because - this is somewhat off topic, but it's important. The margins of profit in a restaurant are slim. They're not - you don't make 20% on the things you sell. You make - you hope, as an owner, you walk away with close to 10%. You hope, right, and that percentage can disappear fast. So the value of an understanding the terms and how to figure out a food cost, just as one example, are key, and so I've used it - I'm actually realizing as I'm talking to you how much I've used it right from the beginning, and it's true.
Ryan Kimball:Nice. That makes sense. So it sounds like there's an attention to the detail of understanding things in order to get into the level of success that you've accomplished over the years.
Bob Bolt:Right. If you don't understand how to figure out a food cost percentage, or you don't understand what gross profit is, or you don't understand any other terms like that, then you can't figure it out because you don't know what you're doing. So, in order to know what you're doing, you have to understand the terms used and then how they're used. Just like the math formula - you have to understand what parentheses are. What are the two little lines that go horizontally? Oh, that's an equal sign. If you don't understand that, you have no clue. Now that - most people go, everybody knows that. No, not everybody knows that.
Bob Bolt:When I asked her if she knew what the little parentheses were and she looked at me sheepishly and shook her head no, I was like, oh boy, we got to work with this girl. But - right? - we have a ways to go, but I think with the restaurant business or any business - if you want to be an architect, if you want to be a dancer, you need to know what the different dance moves are. The instructor says blah, blah, blah move. You need to know what that means and how high you lift your leg or jump or whatever you do when you dance. Because I don't know, right?
Ryan Kimball:Okay, great. Let me ask you this - I'm just, I'm curious about your journey as a business person and whatnot. Were there any, like, pivotal moments where you were really glad that you had this understanding of how to study so that you could work through something in your business, get to the next level, handle something?
Bob Bolt:Yeah, there's a couple things that are pivotal - is, like I mentioned, when I bought my business in 1981, there were no personal computers, right? We got computers - when did we get computers? In the late 80s, early 90s, like late 80s, and we started, yeah, and we started putting our book work on them and spreadsheets. And what's this spreadsheet? Right? How does this spreadsheet work? Oh, microsoft Excel, what's that? So I'll never forget.
Bob Bolt:When I got my first computers, I took them out of the box. They were an IBM - not from IBM, but an IBM type computer or a desktop regular computer, not a - I think Apple was just in schools at that point. But I remember there was a little booklet that came with it and it was super simple. So I sat down with my computer and I opened the little booklet and it said this is your floppy drive. When it had a little bird with an arm pointing to the thing and I looked, I go, that's that. Oh, that's the floppy drive, okay. And then I kept going through it and I taught myself. So I don't talk too long in your podcast here, I evolved and taught myself how a computer worked and I taught myself how to use, for instance, Microsoft Excel and basic, simple things and I went to a few seminars and learned oh, if you right-click your mouse, you can do this and that - like, the guy was really good.
Bob Bolt:If you learn one thing today, learn right click. And I didn't know about right-clicking and what's that other button on the mouse for, right? That's an example. And then I even took it up to complicated things where I was doing projections and sales scenarios. There's a thing called scenario manager where you can have a whole spreadsheet for your restaurant with different sales and stuff and plug in - this sales level, what will this do? That sales level, what will that do? If you change the food cost, what will that do? And it ran the whole thing and I learned how to do that and it's simple but it's not if you first look at it - it's like, oh, my heavens! Can I give you one more on that area?
Bob Bolt:Ryan Kimball, Host: Yeah, absolutely. Bob Bolt: The one other thing is - and this is more recent - the world, advertising, media - lot of it is just on digital, right? We're on digital voices talking to each other right now. I'm in my home in the Buffalo area. You're in your home and in Central New York or wherever you are, and we're in our spots, right? But along with that has come what everybody knows - Facebook.
Bob Bolt:Okay, you can advertise on Facebook. They make it very simple in certain ways. You can post a little thing for your restaurant and you can boost that post. That's easy peasy and you can learn how to do that pretty fast. But then there's something called Facebook Ads Manager. Oh! So I said, I want to learn that because I know how to insert pictures and things and do graphics, and my wife is a graphic design artist, which is great. So if you're in a business, marry a graphic design artist and that will help you wonderfully, right? But Facebook Ads Manager is a fabulous example, because if you don't know how to use it and you go in and you have a business page and you click on getting into Facebook ads manager, you will see stuff - it'll be like what is this? It's just, I don't know what I'm doing. There's all these different levels and things you can do and it's like a bit crazy. And what I found and maybe you know what I'm talking about is if you hit something you don't understand and you really don't understand it sometimes you just want to give up. It's, I don't get it, or you feel stupid. You feel like you're stupid, right? So you want to give up.
Bob Bolt:That happened to me. I tried to get into Facebook Ads Manager. I went, oh no, and I walked away from it and it was like a week or two later I came back, tried again, so I did what a lot of people do. I went to YouTube, right? So I watched a YouTube video and the guy goes through and what does he do? He tells you, this is this part, this what - this is what this does. First thing you have to do is register your business page and do blah, blah, blah, blah, blah - and that's over here. You click this button here. So, I would have one screen open going and I would stop it and go to my screen and go okay, where's that button? Okay, I can find it. Okay, ah, there it is, and I spent probably six hours going through a 45 minute video which really explained it. Then I had someone in my business who helped me with it and I gradually learned it. Now I can sit down and load and launch a Facebook Ads Manager campaign and do it in about 10 or 15 minutes, boom, boom. But I was totally lost. I - and if it wasn't for YouTube, that's a - that's terrible. But if you want to learn how to do something, honestly, you want to learn how to do something? You go to YouTube.
Bob Bolt:I couldn't get the shutters off my house, Ryan. How do I get shutters off my house - went to YouTube and then they tell you! You can't figure it out. Why can't you figure it out? Because you don't know what's going on. You don't know how the shutters are attached. Oh, they're attached by this thing that if you slip this tool underneath and just pop it, it's gonna crack that little do-hingy in there and you'll have your shutter off. That's study technology. I learned what it was fastened with, what it was called and how you break it apart. Now I hope I'm not too off track there, but I think it applies.
Ryan Kimball:Yeah, totally, I agree, yeah, absolutely Very practical.
Bob Bolt:Yeah.
Ryan Kimball:Okay, nice. Thank you for that. And I wanted to ask you - something that came to mind when you were talking, was sometimes you can Google something and you can YouTube it, and YouTube is one of my favorite go-tos as well for figuring stuff out. But there can be a phenomena of information overload or there's just too much in the video. Have you found any ways to navigate that, as you're learning these skills in the business world?
Bob Bolt:To correlate it back to what I was talking about, the Facebook Ads Manager video, you have to take a bite at a time, right? The guy started out and I didn't. I think the key thing is, if somebody is a good teacher, they're going to teach you a thing. They're going to start with a basic and build from there. They won't overwhelm you with the high level stuff first. If they do that's something with that teacher, he's got to start at the lower level. This guy started at the lower level. Now, I'm not sure if this is where you were going, but what you made me think of is don't go by something - like, he starts out with a business, because they think you have to do this first. Oh, that's just signing up for it. I don't need to know that.
Bob Bolt:You go by it and then you're lost because you went by the thing in the beginning on how to start it up and have it there at all, so you can even use it. That's just stupid stuff I don't need to know. Oh, no, you need to know the basic thing. Like my computer, when I took it out of the box in 1989 or 88 or whatever it was, and it had the little thing with a little picture and little cartoon bird thing pointing to the disk drive saying, this is your disk drive, I went, oh, that's a disk drive. Okay, what's a disk drive? Oh, you put a disk in it. Oh, the disk stores the information. Oh, and you go on. I don't know - did I answer your question?
Ryan Kimball:Yeah, absolutely that's great. I just wanted your input on how you navigate that. It sounds like fundamentals. Fundamentally, be willing to learn the basics and really learn them well, so you can learn more complex things - what I'm taking away.
Bob Bolt:Yes, and don't - try not to go by things you don't get. Like, people know - people who's reading something and, they - eh,. what's What's that? Depends on how important it is. It might not be - maybe Maybe it won't be, but you have to evaluate - is it important or not? And if it's something about how to do Facebook Ads Manager and you just went by it and it's the basic on setting it up, you better stop, rewind the little YouTube thing, video thing, and go back and then stop and go to your thing and click where's that button? Oh, that's that button. Oh, I see. Okay, now my screen looks like his. Okay, Now, what did he say? I rewind it again.
Bob Bolt:Sometimes I went over this - parts of this video - four, five, six times because it was just - it was a lot. 45 minutes was a ton of data, but I had to break it down. And maybe that's what you're getting at too - you break it down into chunks or pieces. Understand that piece, then do the next piece. Understand that piece, then do the next piece and then start playing with it and using it and then you can figure it - then you figure it out from there.
Ryan Kimball:Yeah, absolutely. I think that sometimes we hear people say what you just said and you're someone who's done and accomplished things and it almost seems too simple that it can't be just that you have to understand things and then understand new things, right? It can't be that simple, but it really is, and I think what you're saying is a bit of a testament to that.
Bob Bolt:And here's the funny thing I just thought of you can teach an old dog new tricks. You can. I'm not a young dog, you know what I mean. You can teach an old dog new tricks if you have some study technology. Like some guys my age - and I'm not 25 anymore - some guys my age don't know how to use a cell phone at all. You know what I mean? They're lost. And I'll say to them it's not that hard, there's few basic things. Oh yeah, I don't want to learn that. It's too confusing. Oh, why is it too confusing? Actually, using a cell phone and texting someone is simple, right? But you
Bob Bolt:have to understand your basics. And if you don't understand that - oh, you have a contact list and you - when you put your kids and your relatives and your business associates in your contact list with their phone numbers, so when you have your little cell phone and the phone rings, their name will pop up on the thing and you'll know it's them. Oh! But if you don't know that, you're in trouble. I think that's a good example with a cell phone, because some people are resistant - and I love that! With study technology - here we can mark this down. This is a good one, Ryan. With study technology, you can teach an old dog new tricks.
Ryan Kimball:I like that.
Bob Bolt:I do.
Ryan Kimball:We'll start using that. Yeah, with study technology, you can teach an old dog new tricks. (Bob: Whoop-whoop!) That's great. (Bob: But it's true!) Yeah, I agree! Yeah, absolutely. (Bob: Good) Awesome, great, thank you. That's very clarifying to me and I just wanted to bring up the other points and make sure that we all got them fully. We noted some things I wanted to make sure we covered today. We got the first few here and you might have covered this one already, but let me just ask you about it. This is regarding, specifically, business growth. So, is there any specific way you've adapted or customized study techniques to fit the unique needs you had in your business or with your team, your employees and your business?
Bob Bolt:OK, my thoughts go in a few directions there. One direction it goes in is - when you're studying something or learning something, you can read about it and there's words, right? - but you don't see the thing, right? So, I don't know - like a dancer has to learn a new move, and she has a book or she googles it or whatever, and it shows a little diagram of that move. You lift your leg like this and don't lift it higher than this, and then you see it and go, oh! that's the way that move goes. Ok, for me -
Bob Bolt:I own a restaurant. We have - our main product is submarine sandwiches, okay? So we have to train people how to make a sub. Ok, usually the old school way is you go to the front counter or wherever you're making the sandwiches or the subs and you work with somebody who knows how to do it and they show you how, okay? That's good, but you're only going to be as good as that person is, right? What if one of your key people isn't there that day? How much lettuce do we put on? What's too light, what's too much? What we started doing - and again, digital world. We have an app. I'm connected with this company and my employees have apps on their phone and myself and one of my key managers made subs and I videoed it and then we show them. The cheese goes on like this, then you put the lettuce on.
Bob Bolt:Now the way you can do the lettuce is you get in your hands and you do this certain way and you put it on, you stretch it out and this is how much you should have. If it looks like - this is what it looks like, and somebody sees it and goes, oh, wow, I was putting too much before, or the first day I worked I didn't see this video. But that's the thing where it's nice to have the thing that you can look at - a video, a picture, the real thing, right? And so - digital world again. Ok, get you - boy,
Bob Bolt:you know what - you really got to work on your lettuce. Tell you what. Grab your phone - when you come off break, before you come back up to work, grab your phone, go to the app and read - look at file number blah, blah, blah about how to put the lettuce, tomatoes and onions on the sub, again. Just take a look at it again. Okay? Oh, ok. And they do it. And then it's, Oh, I see. Yeah, I'll work on it. And it's simple. And I really like that because it keys in on that area. They see it and they have - they have it there in front of them, visually.
Ryan Kimball:That's so cool. I've heard of apps being used, but not that practically and specifically with a person's job. That's really neat.
Bob Bolt:Oh yeah, and then there's all kinds of other things like the app has - I can put the policies and regulations on there and I can put other things, but the training videos to me, are the real reason we have it. How do you stretch a pizza? Pizza is live dough and unless you have somebody who's really good at it, you could be in trouble. And even somebody who watches the video a few times has to practice with it. But if they see the video, this is what to do, this is what not to do. Watch it a few times, you get the idea. Yeah, so the app is great. It's great.
Ryan Kimball:Nice, nice. Yeah, and we employ a lot of videos in our training for the Competence Institute. YouTube's kind of the worldwide example of that app that you just described for your business.
Bob Bolt:Yeah, oh yeah. Like, for me it's - the app is specific to my business and how we do things. The beauty of YouTube is sometimes you don't have enough money to pay somebody to do everything around your house.
Bob Bolt:And rather than learning by trial and error or going to Home Depot and hoping the guy at Home Depot knows - if you can find that video and you're seeing a video that shows you - that is part of study technology. But part of it also is the guy who's talking going to use words and symbols that you don't understand. I like it when the guy goes okay, I'm going to use my four inch trowel. Here it is, this is four inches, I'm going to use this. You can use a little bigger one if you want, but if you use the small. And they go on and on, but they show you this is a four inch - or the good, the guys who are good on this show you details and - use this type of screwdriver, not this type or that, and they're showing it to you while they're talking about it. So they're clearing up the term, what it is, and then you get the physical representation of it, which is awesome.
Ryan Kimball:Exactly. And I think people knowing that's what they need to be looking for in their instruction, whether they're getting it from a course they bought, a YouTube video, an app that they're getting it at a job where they get hired - they know what they need to look for - so if they do get confused they don't think, oh, it's just, I'm dumb or something. They know that person's being too complex, not supplying an example of the physical representation or object to make it clear or whatever, and that - I found that after I learned the study technology - I was less self- conscious about not being able to understand something. I could just go, oh, it's missing this piece, that's why I don't understand that.
Bob Bolt:And sometimes the key is you have to look and see what didn't you understand? Or is there something, even in the - sometimes it goes as far as, you get instructions on how to do something or a textbook and they leave out part that you need to know. So there's like missing technology on what to do and sometimes you have to be bright enough to realize - wait a minute, he didn't cover: how do you scrape that part of the ceiling before you're going to paint? He didn't talk about. He just said scrape it. Oh, okay, maybe I should watch another video on how do you scrape a ceiling? But having all the technology there is important too - you can have missing pieces.
Ryan Kimball:Makes sense. (Bob: Yeah) Yeah, absolutely. Okay, great, I think there was another point here that I wanted to cover as well. Oh, great - so this is more about how this applies to life, lifelong learning philosophy viewpoint. So, how do you incorporate this philosophy of lifelong learning and self improvement, etc., into your business model, and what advice would you give other entrepreneurs in this regard?
Bob Bolt:Yeah, this is a good - this is a good point to maybe wrap up a little bit on here. We talked about a lot of it, right? So I'm looking for ways to make things simpler for my employees to understand, right? One way is that app and putting things on an app, right? And then I'm always looking for ways to understand things better. I have another example, quick, if you don't mind - there's a thing on my program.
Bob Bolt:I'm sorry. I have a part of the program for my software that runs my store - is an inventory module. Oh, what's that? What that does is - you can tell it how much ham goes in each sub that has ham on it, and then at the end of the week you can run numbers and it'll tell you how much ham you should have used. Okay, then you can input your inventory that you started with, input how much ham came in that week, input the end of the inventory, what you ended the week with, and the program will tell you where you should have used 120 pounds of ham, but your physical inventory tells you you used 140. Where did 20 pounds go? Okay, great, that's great. But now you have to figure out how to use that program. And that program is a bear. It's like the Facebook Ads Manager we talked about earlier. It's, oh boy! And I'm in the process of doing that right now.
Bob Bolt:So, I think one thing to say is learning new things and evolving is a constant process. You're - you should always be learning and you should never be like, oh, that's too complicated, I could never do that. Wait a minute - evaluate it. Is it too complicated? If you can count your ham and put in a number in the thing and whatever - you have to figure out where the number goes, how to calculate it, how to run the report. It's again, it's one bite at a time - you can do that. The thing I would say - so, I'm constantly trying to learn things myself and for my management team. I'm constantly trying to make things easier for my employees so they can learn things easier and simpler. Why? So that I have a better product, so they're more productive, so things are more consistent.
Bob Bolt:Okay? But I would say to any - my advice to any entrepreneur is, if you're building a business, you learn the basics of the business you want to run and make sure you try to clear up terminology for your business and make sure you understand what the elements of it are. Take your time to learn it and then, while you're doing that, think about how you're going to communicate that or relay that to your employees or teammates or whatever you have that are going to have to do the functions, the basic functions of the business. And there was no app for training five, six years ago. It's only three, four years old and I've been using it and developing it, so be willing to learn new things and incorporate them.
Bob Bolt:But I think the key thing is, it's a process - I don't know, Ryan - in life, that you continue to learn and don't - if you feel like you don't get it - Oh no, this is too much - it's probably just because you don't understand something and back it up, and there are some things that maybe you need a professional for right? But there's a lot you can do yourself. Does that make sense?
Ryan Kimball:Yeah, that's awesome. Great! Makes a lot of sense to me. It's actually simplified things. Whenever you talk to somebody about how they use a piece of technology and how they've made it and been successful with it, it just helps simplify things in your own world, so to speak. Yeah, totally makes sense.
Bob Bolt:And as a parting comment here, I would say if you, through your endeavors here, have tools - you have tools for learning, study, et cetera, I would advise people to take advantage of it, because it's not - you know what? They're very simple, but simple is powerful. They're very simple, but they're very powerful, and dive into it and it'll be time well spent if you learn them.
Ryan Kimball:Thank you so much, Bob. That's really good stuff. I appreciate you taking the time today and we'll probably have you back on, if you don't mind, in the future, to talk about some other tools and whatnot, you've used to be successful as a businessman.
Bob Bolt:Sure, I'd be happy to do it! (Ryan: Awesome.)
